Privacy notice

Who we are

NeuroLux Campus is a specialist therapy and assessment service for children and families, based at Opposite Ayub Park, near DHA 1, GT Road, Rawalpindi. We are the organisation responsible for this website and for the personal information you share with us.

What information we collect

This website does not collect information automatically. We don't use tracking cookies, analytics scripts, or advertising technology. If you visit the site and don't contact us, we don't hold any information about you.

When you contact us — by email or WhatsApp — you share information directly with us. This typically includes your name, contact details, and the details you choose to share about your child's situation. We only receive what you choose to send us.

How we use your information

We use the information you share solely to respond to your enquiry and, where you decide to enrol your child, to provide the services you've asked for. We don't use your contact details for marketing, and we don't add you to a mailing list without your explicit agreement.

Who we share it with

We don't share your personal information with third parties — including schools, clinics, government bodies, or research organisations — without your explicit consent, unless we are required to do so by law.

How long we keep it

For initial enquiries that don't lead to enrolment, we keep your message and contact details only as long as needed to respond. If your child enrols, we keep records in line with the requirements for clinical and operational records. We'll confirm the specific retention period when you register.

Your rights

You can ask us to share what information we hold about you, to correct it if it's wrong, or to delete it. To make any of these requests, contact us at the address below. We'll respond promptly.

Contact us about this notice

If you have questions about this notice or about how we handle your information, contact us:

NeuroLux Campus

Opposite Ayub Park, Near DHA 1, GT Road

Rawalpindi, Pakistan

Email address being confirmed — see the contact page.

Changes to this notice

We'll update this notice when something relevant changes — for example, if we introduce analytics or change how we handle records. The date at the top of the page shows when it was last updated.